The estimated arrival time of your bike rider will be shown at the time of booking. You can track the live location of your bike rider through our bike taxi app.

After completing the ride, you can pay as per your most convenient method i.e. Cash, Cards (debit/credit), digital wallets (Paytm, Google Pay), etc.

Yes, you can cancel the bike taxi in Gurgaon after the booking, but cancellation fees may be applied (depending on how early you cancel the ride).

You can book the bike taxi service in Gurgaon upto 60 Km. Please be very precise while selecting the pickup and drop-off points at the time of booking.

The riders follow bike ride rules and carry helmets during the ride. We highly recommend you wear them for your safety during the ride.

No, there is no pre-ride insurance facility available but the option is given to add insurance.

No, you can’t add multiple pickup or delivery points but you can add or remove the number of parcels.

Yes, there are certain parcel weight limitations that you can find on our terms and conditions page.

You will receive an instant text message, or email at the registered phone number or email address for pickup. Also, the recipient will get a text message to notify them about the same to be available for receiving the parcel.

You can book your parcel delivery for at least 30 minutes in advance to pick up the parcel from Zone 1. One hour in case the pickup location falls in the travel Zone 2. And, more for further out of.